Are you a Shopify store owner?
You want an email like [email protected].
Not some random Gmail that screams “I’m not legit.”
But Shopify doesn’t hand you email hosting.
It is a pain. You’re wondering: How do I set this up? Is it expensive? Will it take forever?
I get it. I’ve been there.
This guide cuts through the noise.
This is your step-by-step playbook to get a professional business email up and running.
Why OLITT.com Is Your Secret Weapon for Email Hosting
Before we get to the steps to create a business email with Shopify, let me hit you with a gem.
OLITT.com is the cheapest email hosting out there.
Think professional emails without draining your wallet.
This is like finding a $20 bill in your pocket when you are broke.
OLITT integrates smoothly with Shopify domains.
It’s fast, secure, and won’t make you pull your hair out.
I’ll show you how to use it (or other providers) to nail your email setup.
Trust me, this is the kind of tool that makes you feel like you’re cheating the system.
Why a Business Email Matters for Your Shopify Store
Picture this: You order from a store.
The confirmation email comes from [email protected].
You are thinking, Is this a scam?
That is what your customers think without a branded email.
A custom email like [email protected] builds trust.
It screams, “I’m a real business.”
It is not just about looks.
It keeps your personal and business emails separate.
No more digging through 500 personal emails to find a customer query.
Plus, it’s a branding win. Every email you send is a mini billboard for your store.
What You Need Before You Start
Let’s set the stage.
You can’t just snap your fingers and get a business email. Here is what you need to have ready:
- A Shopify account: If you are reading this, you probably have one. If not, sign up. It’s your base.
- A custom domain: Buy one through OLITT, Shopify or connect one you already own (like yourstore.com).
- A third-party email provider: Shopify doesn’t do email hosting. You’ll need a service like OLITT, Google Workspace, or Zoho Mail.
Got these? Good. Let’s move.
Step-by-Step Guide to Setting Up Your Shopify Business Email
This is the meat of it.
Follow these steps, and you’ll have a pro email in no time.
Step 1: Pick Your Email Hosting Provider
Shopify doesn’t host emails. Period.
You need a third-party provider.
Here is the deal: not all providers are equal.
Some are cheap. Some are loaded with features. Some are a pain to set up.
Here are the top players:
- OLITT: Dirt-cheap, user-friendly, and perfect for small businesses. Starts at a price that won’t make you flinch.
- Google Workspace: Reliable, integrates with Gmail, but pricier. Starts at $6/user/month.
- Zoho Mail: Free plan for up to 5 users. Great for startups on a budget.
- Microsoft 365: Solid if you’re already in the Microsoft ecosystem. Starts at $6/user/month.
- Namecheap: Affordable, with plans as low as $10/year. Good for basic needs.
Pro tip: If you’re just starting, go with OLITT or Zoho. Save your cash for ads or inventory.
I once helped a friend set up her Shopify store. She went with Google Workspace because she loved Gmail. But her budget was tight, and she regretted not going with Zoho’s free plan.
Don’t make that mistake.
Pick what fits your wallet and needs.
Step 2: Sign Up with Your Email Provider
Once you pick a provider, sign up. It is straightforward but don’t skip the fine print.
- Go to the provider’s website (e.g., OLITT.com).
- Choose a plan. Start small if you’re unsure.
- Enter your custom domain (e.g., yourstore.com).
- Fill out the form with your details.
Most providers ask for your Shopify domain to link it.
This is where you tell them, “Hey, I want [email protected].”
Essentially, you are claiming your digital real estate.
Step 3: Verify Your Domain
This part trips people up.
Your provider needs to know you own the domain.
They will give you a TXT or CNAME record to add to your Shopify DNS settings.
Here is how to do it:
- Log into your Shopify admin.
- Go to Settings > Domains.
- Select your domain.
- Click DNS Settings.
- Add the TXT or CNAME record from your email provider.
- Save and wait. It can take 24-48 hours for DNS changes to propagate.
My buddy Mike ignored this step. His emails didn’t work for a week. Customers thought he ghosted them.
Don’t be Mike. Double-check your records.
If you are using OLITT, their setup is dummy-proof. They guide you through each step, and their support is clutch if you get stuck.
Step 4: Set Up Your Email Accounts
Now the fun part: creating your emails.
Think [email protected], [email protected], or even [email protected].
- Log into your email provider’s dashboard.
- Find the “Create Email Account” option.
- Add the email addresses you want.
- Set strong passwords. No “password123” nonsense.
You can usually create multiple emails depending on your plan.
Zoho’s free plan gives you 5. OLITT’s plans are flexible for more.
Step 5: Update MX Records in Shopify
MX records tell the internet where to send your emails.
Your provider will give you these records. Here is how to add them:
- Back in Shopify’s DNS Settings.
- Add the MX records from your provider.
- Example for Google Workspace:
- Priority 1: ASPMX.L.GOOGLE.COM
- Priority 5: ALT1.ASPMX.L.GOOGLE.COM
- Priority 5: ALT2.ASPMX.L.GOOGLE.COM
- Save and wait (again, up to 48 hours).
Heads-up: Mess this up, and your emails won’t deliver. I saw a guy lose a big client because his emails went to spam.
Triple-check these settings.
Step 6: Add SPF, DKIM, and DMARC Records
This is your email’s security squad.
SPF, DKIM, and DMARC stop your emails from landing in spam folders.
- SPF: Tells servers your email is legit. Example:
v=spf1 include:_spf.google.com ~all. - DKIM: Adds a digital signature to prove it’s you. Your provider gives you this.
- DMARC: Sets rules for what happens if authentication fails. Example:
v=DMARC1; p=none;.
Add these as TXT records in Shopify’s DNS settings.
Without these, your emails might show as [email protected].
That is a rookie move. Don’t let it happen.
Step 7: Test Your Email
Don’t skip this.
Send a test email from [email protected] to a personal account.
Check if it lands in the inbox, not spam.
Reply to it. Make sure it shows your custom domain, not some weird address.
If it is not working, check your DNS and MX records.
OLITT’s support can troubleshoot this fast. I’ve seen them fix issues in under an hour.
Shopify Email Forwarding: A Quick Alternative
If you are not ready for full email hosting, Shopify offers email forwarding.
It is free but limited.
Emails to [email protected] can forward to your Gmail or Outlook.
But when you reply, it shows your personal email.
Not ideal for looking pro.
Here’s how to set it up:
- Go to Settings > Domains in Shopify.
- Click your domain.
- In Email Forwarding, add a forwarding address (e.g., [email protected] to [email protected]).
- Save and test it.
Use this as a stopgap. Full hosting with OLITT or Zoho is the real deal.
Common Pitfalls and How to Avoid Them
I’ve seen people screw this up. Here is what to watch for:
- Wrong DNS records: Copy-paste exactly what your provider gives you. One typo, and it’s game over.
- Skipping authentication: No SPF/DKIM/DMARC? Your emails hit spam. Every time.
- Cheapskate mentality: Free Gmail isn’t professional. Spend a few bucks on OLITT or Zoho. It’s worth it.
- Not testing: Always send a test email. Don’t assume it works.
I had a client who didn’t test his setup.
His emails went to spam for a month. Lost sales. Lost trust. Don’t be that guy.
Read also: How to Skyrocket Your Shopify Store Speed (With Examples)
Why OLITT Stands Out for Shopify Email Hosting
Let’s circle back to OLITT.
It is not just cheap. It is built for people like you.
Small business owners who want results without the headache.
- Pricing: Starts so low you’ll think it’s a typo.
- Ease of use: No tech degree needed. Their dashboard is clean.
- Support: Real humans, not bots, help you out.
- Shopify integration: Works like a charm with your Shopify domain.
I set up a client with OLITT last month. Took 10 minutes. Her emails were live the next day. She’s thrilled. You will be too.
Bonus Tips to Level Up Your Email Game
You’ve got your email. Now make it work for you.
- Use multiple addresses: Create sales@, support@, and returns@ for different needs.
- Automate with tools: Connect your email to Klaviyo or Mailchimp for marketing.
- Check deliverability: Use tools like Mail-Tester.com to ensure your emails hit inboxes.
- Be consistent: Use your branded email everywhere—website, socials, invoices.
A friend of mine used one email for everything. Customers got confused.
He split it into sales@ and support@, and response times dropped. Smart move.
Read also: How to Link Shopify to TikTok and Skyrocket Your Sales
Wrapping It Up
- A professional email isn’t optional. It’s a must.
- It builds trust, boosts your brand, and keeps things organized.
- Shopify makes it easy to connect a custom domain.
- Pair it with a provider like OLITT, and you’re golden.
- Follow the steps. Avoid the pitfalls. Test everything.
- You’ll be sending emails from [email protected] by tomorrow.
- Got questions? Hit me up. I’m here to help you crush it.
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